I was impressed by the part where he talked about listening to people you wouldn’t agree with if they might have a point here and there. That’s what struck me the most.
“Because very few people will admit something like that, that their opponent might have a point here and there. Another thing that strikes me is even if they don’t have a good point, as far as their being right, it can give you an insight on why people don’t accept what you’re saying sometimes or how they think about it.